Category Archives: Social Media Inspired by Smart Folks

What’s the ROI of Nice?

That Pollyanna wearing the rose-coloured glasses and flowing white skirt that you see skipping through a field of Shasta daisies humming a happy tune? Yeah. That’s me. I’ve noticed a number of posts, by well respected friends, around the topic … Continue reading

Posted in Food for Thought, Just Saying, Social Media Inspired by Smart Folks | Tagged , , , , , , , , | 45 Comments

Something Wicked this Way Comes (Beware the Google Looter)

Marauders are Lurking in Google Places When you sail into the waters of Google Places, watch out for pirates. Hijack, hostage, and extortion are the names of their game. Google has yet to shoot over their bows and some unsuspecting … Continue reading

Posted in Search, Social Media Inspired by Smart Folks | Tagged , , , , , , , , , | 3 Comments

Who’s Got Your Six?

Choosing partners begins in kindergarten. You’re sitting in the sandbox and just out of reach is your favourite dump truck. A freckle-faced kid picks it up and puts it in your hand. Something fires in your brain; this is an … Continue reading

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Country Music is all aTwitter about #CMChat

For anyone who read my recent post about chats, it should be self-evident that I am a Twitter Chat Enthusiast. One of the coolest and kindest people I’ve been blessed to know on Twitter is Jessica Northey. Jessica is sexy, … Continue reading

Posted in #CMChat, Facebook, Social Media Inspired by Smart Folks | Tagged , , , , , , , , , , , , , | 10 Comments

I Was Born this Way. Asking Entrepreneurs: Were you?

I grew up in a family of staunch adherents to the traditional path: 1. Survive adolescence 2. Go to University 3. Walk into an office 4. Walk out 25 years later with a pension and a watch 5. Retire, travel, … Continue reading

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Want to ‘get good service’? Consider ‘giving good customer’

In a recent post, Daniel Newman made the most salient point around why ‘I Can’t’ needs to be erased from customer service vernacular. He inspired me to take a closer look at my customer service experiences. I recently traveled, from … Continue reading

Posted in Just Saying, Social Media Inspired by Smart Folks | Tagged , , , , , , , | 1 Comment

Whoa Nelly! Stop this #chat, I wanna get off…

Thanks to Tweetdeck, I dream in columns. I think in 140 characters or less. I can’t remember what my friends’ voices sound like. I remember birthdays thanks to Facebook (and I save big $$ on cards!). I get texts from … Continue reading

Posted in Social Media Inspired by Smart Folks | Tagged , , , , , , , , , , , , | 10 Comments